Please direct your request to the correct channel. Queries about completing individual certification can be answered by email to the TOGAF Certification Authority.
raise a helpdesk ticket with the TOGAF Certification Authority
using this link.
Our helpdesk will normally get back to you next working day.
- You are having problems accessing the certification system
- You are having problems accepting the trademark license
- You cannot locate a record on the Certification Register
If you want to request an update or correction to the Certification Register
If you have passed the examination and did not yet receive an email to
complete your certification and 6 working days has elapsed since your
took the exam (this usually
occurs if your registered for the exam with an invalid email address)
If you have queries about the exam requiremements, or retakes, see our
FAQ and if that does not answer your question...
If you are a member of The Open Group Architecture
Forum Certification Standing Committee, an Accredited Training Course
provider, or prospective training course provider and
during the certification and accreditation processes or during the preparation phase, you encounter a permanent problem that inhibits or will inhibit your certification effort you can file a Problem Report here to obtain resolution to the issue.