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All cancellations must be submitted by email and sent to firstname.lastname@example.org. Cancellation by any other means will not be effective. In the event of cancellation more than 7 days prior to the event, an administration fee of 5% will be charged. No refund will be available in the event of cancellation within 7 days of the event.
Attendee substitutions may be made at any time without payment of an administration fee prior to the start of the event.