Developing an Architecture for Connect Healthcare Eco-System

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Francessca Vasquez, Director of Platform and Architecture, Salesforce; and Peter Muriello, Technical Enterprise Architect, Salesforce

Developing an Architecture for Connect Healthcare Eco-System

Francessca Vasquez, Director of Platform and Architecture, Salesforce; and Peter Muriello, Technical Enterprise Architect, Salesforce

The healthcare industry is undergoing a paradigm shift. Various Industry changes will cause healthcare companies to reconsider their roles and business models. Many companies will look to expand their footprint and expand revenue streams (ex: insurers are acquiring providers and providers are entering the insurance business). Social, mobile, analytics and cloud tools have changed how health organizations interact with patients and with each other, which will drive new business models for healthcare companies. Companies will think more like startups — forcing experimentation and failing faster, cheaper and better.

All of the above will drive for a new focus for enterprise architecture.

The main goal of this presentation is to present and conceptual architecture model and share real-world examples of how to apply an architecture approach to achieve a connected business value chain for providers, payers, life science, and medical device manufacturers.

Key takeaways from this presentation will include:

▪ Conceptual architecture model for a connected healthcare business value chain
▪ Impact on architecture capabilities of these new trends and new business models
▪ Real-world examples from payers, providers, life science companies, and medical device manufacturers

Francessca Vasquez is the Director of Platform and Architecture at Salesforce. She and her team focus on developing business and IT strategies around application modernization, cloud adoption, customer experience, and digital transformation. She also leads the Health and Life Sciences platform solutions team within the Enterprise Business Unit. Francessca joined Salesforce from CSC where most recently she was Partner and Technology Advisor, for the Global Enterprise Solutions Oracle Cloud Practice. Prior to this role, Francessca was Senior Director for Oracle where she helped launch the Technology Consulting’s solutions architecture team across the Americas, Canada, and India focused on engineered systems, big data, and cloud platforms. She holds a M.Sc. in Science and Technology Public Policy from George Mason University and a BS in Computer Science from Lynchburg College. She is past Vice President and Chair of Lynchburg College’s Technology Committee, Board of Directors.

Peter Muriello (referred to many of his colleagues as “the professor”) is a Technical Enterprise Architect at Salesforce.  The IT industry has been going through a transformation over the past decade and he has been fervently working to educate companies about how these technological shifts can help them to transform their own organizations.   He worked for a year as a sales engineer focusing on the high tech vertical, but has served as an architect for last five years.  In that capacity, he helped start the company’s Advanced Technology Services group, working to raise awareness, both within the company and with its customers, of the visionary benefits of the Salesforce cloud platform and architecture.  He has had cross industry responsibility for much of his time as an architect, but has focused for the past year on the company’s efforts in the Healthcare Life Science industry. Most immediately Peter joined Salesforce from the webMethods business unit of Software AG, where he was a Senior Systems Engineer representing the company’s industry leading enterprise service bus, application integration and business process management software.  While helping to “get the technical win” at customers like the Commonwealth of Pennsylvania, Johnson & Johnson and Freddie Mac, Peter also stepped up to lead the webMethods BPM SE SWAT team, coordinating the efforts of fellow Systems Engineers and acting as a liaison to the BPM R&D staff. Peter’s professorial nature stems not only from his broad range of professional experiences in technical support, application development and curriculum development/technology training, but also from an overwhelming desire not to fall prey to the plethora of TLAs (three-letter acronyms).  It’s easy to get lost in the jargon, let alone the actual technology and Peter has embraced a mission to help others make sense of and be successful with it all. Peter has presented at a number of different conferences including Salesforce’s Dreamforce event.  He has also been featured in a “Techniques from the Experts” video training series. He holds a BS in Computer Science with a minor in Applied Mathematics, which he earned at Fordham University in New York. In addition to his professional mission to educate and evangelize, Peter also gives back to the broader community by being a work crew leader of youth on Appalachian Service Project mission trips. Peter and his wife have raised two sons and a daughter in northern New Jersey.



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